Field Installation Technician

Atlanta, GA
Full Time
Haivision MCS
Mid Level

Founded in 2005 with headquarters in Atlanta, GA, Haivision MCS is an industry leader in delivering high-performance visual collaboration solutions for mission-critical environments. Tested and proven in the world’s most demanding environments, Haivision MCS technology is trusted by every branch of the US Armed Services, leading research universities, and Fortune 500 companies.  It's parent company Haivision is a leading global provider of mission-critical, real-time video streaming and networking solutions. Founded in 2004, Haivision is headquartered in Montreal and Chicago with offices, sales, and support located throughout the Americas, Europe, and Asia

We seek a talented and motivated Field Installation Technician who will be responsible for the installation, configuration and quality of our customers’ video wall systems. In this role you will be working with the latest AV technologies including displays, audio and control systems, and video processors. As such, you will need to possess the drive and desire to perform the physical installation, as well as technical skill and passion to install and configure drivers, software and setup complex windows and networking environments. The ideal candidate possesses 3-5 years of hands-on experience with commercial AV equipment.   


  •  In office work includes rack construction, hardware and software configurations, prepping systems for shipment to customers
  • Onsite installation work includes pulling and terminating cable, installing wall mounted and floor mounted displays, audio equipment, and other AV and IT hardware
  • Configuration of system hardware and software as required by the project
  • Training of customers on system functionality and configuration as required by the project
  • Creating daily reports of project progress, maintaining and updating system documentation for projects
  • ·Adhere to departmental standards with regards to work quality, performance, and communication to project team and customers 

Skills and Qualifications: 

  • Ability to travel extensively (including overnight) both national and international 
  • Strong aptitude and interest in the construction and maintenance of  PC, AV, Electronic equipment and systems.
  • Ability to interpret and carry out job specifications for multiple jobs.
  • Ability to organize jobs effectively and handle multiple tasks.
  • Ability to identify and communicate job issues.
  • Ability to delegate tasks effectively.
  • Ability to provide clear written and verbal job status reports.
  • Excellent communication and customer service skills.
  • Ability to operate hand and power tools.
  • Ability to read simple mechanical drawings.
  • Ability to work independently and with others.
  • Ability to lift up to a maximum of 75 pounds.
  • Ability to climb a ladder.
  • Ability to identify different colored wires.

Why Work at Haivision MCS?

Haivision is a small, cohesive group that provides exceptional products to a loyal and diverse client base. We’re a group of people who enjoy working together as well as with our awesome technology. We support professional growth and a comfortable work/life balance. Team members enjoy competitive compensation with full benefits, flexible schedules, ergonomic working stations and other perks. Our relaxed but inspiring headquarters is nested in Atlanta’s flourishing Armour Yards, right across the street from SweetWater Brewery and directly adjacent to Fox Brother’s BBQ.

Haivision MCS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.


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